Terms of Service

1. The service

Tauta lets you build a single profile page that works well on a phone, create short links and QR codes with click statistics, and sell digital products (downloadable files) with checkout and private file delivery.

Tauta is operated by Meta Solusi Digital. Operator and contact details are on the About & Contact page.

Tauta is at an early stage. In test mode, payments, balances and payouts use test money, not real money. We'll announce it in the app before real payments open.

2. Your account

You need an account to create pages, links and products. Sign up with your name, a working email address and a password.

• You must have the legal capacity to enter into an agreement, or have permission from a parent or guardian.
• The details you give must be accurate. Keep your password secret; you're responsible for activity on your account.
• Your username becomes your page address and can't be changed once created. Some names are reserved and can't be used.
• Don't create an account in someone else's name without permission, impersonate another person or brand, or open a new account to get around a suspension.

If you think your account is being misused, change your password right away and contact us at support@tauta.id.

3. Your content

Content you write or upload (text, images, links, product files) stays yours. You give Meta Solusi Digital a non-exclusive, royalty-free permission to store, display, copy and transmit it as far as needed to run the service, for example to show your page, build a preview when your link is shared, and deliver files to buyers.

You confirm that you have the rights to that content and that it doesn't break the law or anyone else's rights. All content must follow the Acceptable Use Policy.

Drafts stay private until you publish them. A published page can be seen by anyone who has its address and may appear in search engines.

4. Selling digital products

As the seller, you're responsible for your products: their contents, an honest description and price, the right to sell them, help for buyers, and taxes on your sales.

• Products sold through Tauta checkout must be digital files that you upload and that the buyer actually receives after paying.
• Prices are in rupiah. Buyers pay the price in effect when the order is created; a later price change doesn't affect existing orders.
• Payments are processed by a third-party payment provider (currently Mayar). Tauta doesn't store buyers' card, bank or e-wallet details.
• Buyers can download once the payment succeeds. Access is revoked if the payment is refunded, and paused during a payment dispute or while your page is suspended.
• Refunds follow the Refund Policy.

Sales money and payouts:

• Buyers pay into Meta Solusi Digital's account with the payment provider. Meta Solusi Digital receives that payment as an intermediary for you as the seller, then records your share as a balance on the Balance page.
• Your share is the product price less the Tauta sale fee and the payment provider's fee. The payment provider's fee depends on how the buyer pays.
• Each sale's share can be withdrawn 7 days after payment. Refunds and disputes within that time come out of that sale.
• If a payment is refunded to the buyer, the amount comes off your balance and the Tauta sale fee is returned. The payment provider's fee isn't returned. Your balance can go below zero; later sales cover it first.
• Before your first payout, you must pass an identity check: your full name as on your KTP, your NIK, a photo of your KTP, and a selfie holding it. Payouts go only to a bank account in the same name as your KTP.
• The minimum payout is Rp50.000, with a Rp5.000 fee per payout (on Pro, the first 4 payouts each month have no fee). One request is processed to the end before the next. A newly changed account can be used 24 hours later.
• We may hold or refuse a payout if we suspect fraud, a breach of these terms, details that don't match, or at the request of the authorities. We'll tell you why where the law allows.

5. Plans and fees

You can start for free. The Free and Pro plans have different limits, such as the number of active products and links and the file size. The current limits are shown on the Plan page in the app and may change.

• Sale fee: 5% of the product price, at least Rp1.000 per order, on the Free plan, and 2% on Pro. The fee is set when the order is created.
• Payout fee: Rp5.000 per payout. On Pro, the first 4 payouts each month have no fee.
• Pro plan: Rp59.000 for 30 days or Rp590.000 for 365 days, paid in advance. Pro doesn't renew by itself and nothing more is charged.

Pro starts when your payment is received. If you buy again before Pro ends, the new period starts after the current one. Pro ends at the end of its last day (WIB). If a Pro payment is refunded, that purchase's period is removed.

Prices and fees can change. A change applies to orders, payouts and Pro purchases after it's announced, not to ones already made.

If your plan goes down (for example when a subscription ends), nothing is deleted: products and links above the limit stay live, but you can't create new ones until you're back under the limit.

6. For buyers

When you buy, you give your name and email for the order. The seller (the creator) is responsible for the product's contents and quality; Tauta provides the product page, checkout and file delivery.

Keep your order link. It's private: anyone who has it can open the order and download the file, so don't share it.

A downloaded file can't be taken back, so refunds for products you've received are limited. See the Refund Policy.

7. Prohibited use

You may not use Tauta for anything that breaks the law or the Acceptable Use Policy, including online gambling, illegal online lending, investment scams, adult content, counterfeit or pirated goods, malware and phishing. Don't break into or disrupt the service, get around plan or request limits, or scrape data from the service without permission.

8. Reports, suspension and termination

Anyone can report a page or link with the "Report this page" link. We review reports and may remove content, disable links, or suspend pages, products or accounts that break these terms. For serious or urgent violations, we may act without notice.

While suspended, the account's page, product pages, checkout and downloads can't be opened. A suspension for a violation is different from a plan downgrade.

If you think a suspension is a mistake, contact support@tauta.id.

You can stop using Tauta at any time. The app doesn't have an account deletion feature yet; ask for deletion at support@tauta.id. We may keep data the law requires us to keep, such as order records (see the Privacy Policy).

9. Limitation of liability

We work to keep Tauta running and secure, but the service is provided as is and may be interrupted, for example during maintenance or when an infrastructure or payment provider has problems.

To the extent the law allows, Meta Solusi Digital is not liable for indirect losses, lost profits, or losses caused by creators' content and products. This doesn't limit the rights guaranteed by Indonesia's Consumer Protection Law.

You're responsible for claims by others that arise from your content or products, or from your breach of these terms.

10. Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia. Disputes are first settled by discussion in good faith. If no agreement is reached, the dispute is settled through the District Court (Pengadilan Negeri) where Meta Solusi Digital is domiciled.

These terms are available in Indonesian and English. If the two differ, the Indonesian version applies.

11. Changes to these terms

We may change these terms. Important changes are announced in the app or by email before they take effect (at least 14 days in advance), and you may be asked to accept the new version. The version you accepted at sign-up is recorded on your account.